Macy's sent me an e-mail asking for comments on my casual shoes purchases yesterday. (Wisely, the Glendale store didn't ask for my comments on their shoe department!)
Luckily, clerk Alex in Burbank was a great help, but by the time I got back to her, I was frazzled. She brought out a brand new pair of the sandals style I had just tried on, and I was too tired to try the new pair on. Big mistake.
All in all, the quality of the sandals (Clarks) doesn't compare with my old Clarks (neither does the fit--less secure) and Macy's did not have the colors like pewter and bronze that go on to fall in SoCal.
I answered the survey, and later I will give a few well-chosen words to the manager.
(Wouldn't it be lovely to buy something that was even BETTER than your last purchase from that particular brand?) PS I did get a compliment on them, which makes me wish they fit well enough to wear all the time.
Happy feet to you.